complaints:

Description

Specifically in this dataset we work with only credit card complaint's for the 2015 year.

Usage

data("complaints")

Arguments

Format

A data frame with 17301 observations on the following 3 variables.

Product: a factor with levels Credit card
Issue: a factor with levels Advertising and marketing Application processing delay APR or interest rate Arbitration Balance transfer Balance transfer fee Bankruptcy Billing disputes Billing statement Cash advance Cash advance fee Closing/Cancelling account Convenience checks Credit card protection / Debt protection Credit determination Credit line increase/decrease Customer service / Customer relations Delinquent account Forbearance / Workout plans Identity theft / Fraud / Embezzlement Late fee Other Other fee Overlimit fee Payoff process Privacy Rewards Sale of account Transaction issue Unsolicited issuance of credit card
Company: a factor with levels Adir International, LLC Affiliates Management Company Afni, Inc. AllianceOne Recievables Management Alliant Capital Management LLC Allied Interstate LLC Ally Financial Inc. Alpha Recovery Corp Altisource Portfolio Solutions, S.a r.l. American Coradius International LLC Amex Amscot Corporation Army and Air Force Exchange Service Arvest Bank Asset Recovery Solutions, LLC Atlanticus Services Corporation Avant Credit Corporation Banco Popular de Puerto Rico Banco Santander Puerto Rico BancorpSouth Bank Bank of America Bank of China USA Bank of the West Bankers Healthcare Group, LLC Barclays PLC BB&T Financial BBVA Compass Blackhawk Network Holdings Inc. Blatt, Hasenmiller, Leibsker & Moore, LLC BMO Harris BNY Mellon Boeing Employees' Credit Union} \code{BOK Financial Corp} \code{Brightwater Capital, LLC} \code{Bursey & Associates, P.C.} \code{Capital Management Services, LP} \code{Capital One} \code{Castle Credit Co Holdings} \code{Cavalry Investments, LLC} \code{Cedars Business Services, LLC} \code{Central Portfolio Control Inc.} \code{Cheek Law Offices, LLC} \code{Citibank} \code{Citizens Financial Group, Inc.} \code{CL Holdings, LLC} \code{Colony Brands, Inc.} \code{Comerica} \code{Commerce Bank} \code{Commercial Recovery Systems} \code{Conn's, Inc. Consumer Asset Management (Texas) Consumer Defense Group, LLC Continental Finance Company, LLC Convergent Resources, Inc. Convergys CoreLogic Couch Conville & Blitt LLC Credit Card Receivables Fund Incorporated Credit Corp Solutions Inc. Credit Technologies, Inc. D&A Services, LLC Daniels Norelli Scully & Cecere, P.C. Delbert Services Dennis Dillon Auto Park and Truck Center, Inc., Discover Duvera Billing Services, LLC Dynamic Recovery Solutions, LLC Echelon Financial, Inc. Element Global Services Emmett L. Goodman, Jr., LLC Empowerment Ventures, LLC Encore Capital Group Equifax ERC Experian Expert Global Solutions, Inc. Fenton & McGarvey Law Firm, P.S.C. Fidelity National Information Services, Inc. (FNIS) Fifth Third Financial Corporation Finance Store Inc. Financial Credit Service, Inc. Finkelstein, Kern, Steinberg & Cunningham, PC First Citizens First Data Corporation First National Bank of Omaha First National Collection Bureau, Inc. First Niagara Bank First Step Group, LLC First Tennessee Bank FirstBank of Puerto Rico FirstMerit Bank Flagstar Bank Flurish Inc. FMA Alliance, Ltd. FMS Inc. Forster & Garbus LLP Frederick J. Hanna & Associates, P.C. FTC Gatestone & Co. International Inc. Genesis Lending Global Credit & Collection Corporation GreenSky Trade Credit, LLC Halsted Financial Services, LLC. Hameroff Law Group, P.C. HSBC North America Holdings Inc. IBERIABANK Investment Retrievers, Inc. Investors Bank JH Portfolio Debt Equities, LLC Jim Bottin Enterprises, Inc JPMorgan Chase & Co. KeyBank NA Kirkland Asset Management LLC Kirschenbaum & Phillips P.C Law Office of Michael J. Scott, PC Law Offices Howard Lee Schiff, P.C. Law Offices of Ed Overcash, LLC Legal Prevention Services, LLC. Legal Recovery Law Offices, Inc LHR Inc. Liberty Credit Services, Inc. LoanDepot Lobel Financial Corporation Logan View LLC Love, Beal & Nixon, P.C. LTD Financial Services, L.P. M&T Bank Corporation Machol & Johannes, LLC Mapother & Mapother, PSC Mark A. Kirkorsky, PC Marlette Funding, LLC Mel S. Harris and Associates, LLC Meyer & Njus, P.A. Mid-Atlantic Consumer Services MoneyGram Morgan Stanley MTACC Inc. Mullooly Jeffrey Rooney & Flynn National Enterprise Systems, Inc. Nations Recovery Center Nationwide Debt Management Solutions, LLC Navy FCU Nelson Cruz & Associates LLC NetSpend Corporation, a TSYS Company New York Community Bank Northstar Location Services, LLC One Technologies, LP OneMain Financial Holdings, LLC Operating Partners Co., LLC Oracle Financial Group LLC. P&L Acquisitions LLC Patenaude & Felix APC PayPal Holdings, Inc. Penn Credit Corporation Pentagon FCU People's United Bank} \code{Phillips & Cohen Associates, Ltd.} \code{Pinnacle Recovery, Inc.} \code{Plastyc, Inc.} \code{Platinum Holdings Group, LLC} \code{Plaza Home Mortgage} \code{PNC Bank N.A.} \code{Portfolio Recovery Associates, Inc.} \code{Praxis Financial Solutions, Incorporated} \code{Preferred Credit, Inc.} \code{Pressler & Pressler, LLP} \code{Progressive Financial Services, Inc.} \code{Prosperity Bancshares, Inc} \code{Protas, Spivok & Collins, LLC} \code{Radius Global Solutions LLC} \code{Real Time Resolutions} \code{Receivables Performance Management LLC} \code{Regional Management Corp.} \code{Regions Financial Corporation} \code{Resurgent Capital Services L.P.} \code{Rossman & Co & PCB} \code{Sacor Financial, Inc} \code{Santander Bank US} \code{Santander Consumer USA Holdings Inc} \code{SchoolsFirst Federal Credit Union} \code{Scott Fetzer Financial Group, Inc.} \code{Second Round Limited Partnership} \code{Sentry Credit, Inc.} \code{SIMM Associates, Inc.} \code{Smith Debnam Narron Drake Saintsing & Myers LLP} \code{SquareTwo Financial Corporation} \code{State Employee's Credit Union State Farm Bank Stenger & Stenger, P.C Sterling Jewelers Inc. Stillman Law Office SunTrust Banks, Inc. Suttell, Hammer & White, P.S Synchrony Financial Synovus Bank Tate and Kirlin Assoc TCF National Bank TD Bank US Holding Company The Huntington National Bank The Law Firm of Allan C. Smith The Law Office of John P. Frye P.C. Thomas, King & Associates Tidewater Finance Company Total Card, Inc. Toyota Motor Credit Corporation TransUnion Intermediate Holdings, Inc. Transworld Systems Inc. Troy Capital, LLC Trustmark Corporation Turning Point Solutions LLC U.S. Bancorp UBS Bank UMB Bank Union Bank United Debt Holdings, LLC United Revenue Corporation URS Holding, LLC USAA Savings Vion Holdco I LLC WAKEFIELD & ASSOCIATES, INC. Wells Fargo & Company Weltman, Weinberg & Reis Western Alliance Bancorporation Whitney Bank Xoom Zions Bancorporation

Examples

Run this code

data(complaints)

Run the code above in your browser using DataLab