BG: Beta Geometric (BG) Model for Projecting Customer Retention.
Description
BG is a beta geometric model implemented based on Fader and Hardie probability based projection methedology. The survivor function for BG is $$Beta(a,b+t)/Beta(a,b)$$
Usage
BG(surv_value, h, lower = c(0.001, 0.001))
Arguments
surv_value
a numeric vector of historical customer retention percentage should start at 100 and non-starting values should be between 0 and less than 100
h
forecasting horizon
lower
lower limit used in Roptim rotuine. Default is c(1e-3,1e-3).
Value
fitted:
Fitted values based on historical data
projected:
Projected h values based on historical data
max.likelihood:
Maximum Likelihood of Beta Geometric
params - a, b:
Returns a and b paramters from maximum likelihood estimation for beta distribution
References
Fader P, Hardie B. How to project customer retention. Journal of Interactive Marketing. 2007;21(1):76-90.