Updates an existing Wisdom quick response.
See https://www.paws-r-sdk.com/docs/connectwisdomservice_update_quick_response/ for full documentation.
connectwisdomservice_update_quick_response(
channels = NULL,
content = NULL,
contentType = NULL,
description = NULL,
groupingConfiguration = NULL,
isActive = NULL,
knowledgeBaseId,
language = NULL,
name = NULL,
quickResponseId,
removeDescription = NULL,
removeGroupingConfiguration = NULL,
removeShortcutKey = NULL,
shortcutKey = NULL
)
The Amazon Connect contact channels this quick response applies to. The
supported contact channel types include Chat
.
The updated content of the quick response.
The media type of the quick response content.
Use application/x.quickresponse;format=plain
for quick response
written in plain text.
Use application/x.quickresponse;format=markdown
for quick response
written in richtext.
The updated description of the quick response.
The updated grouping configuration of the quick response.
Whether the quick response is active.
[required] The identifier of the knowledge base. This should not be a QUICK_RESPONSES type knowledge base if you're storing Wisdom Content resource to it. Can be either the ID or the ARN. URLs cannot contain the ARN.
The language code value for the language in which the quick response is
written. The supported language codes include de_DE
, en_US
, es_ES
,
fr_FR
, id_ID
, it_IT
, ja_JP
, ko_KR
, pt_BR
, zh_CN
, zh_TW
The name of the quick response.
[required] The identifier of the quick response.
Whether to remove the description from the quick response.
Whether to remove the grouping configuration of the quick response.
Whether to remove the shortcut key of the quick response.
The shortcut key of the quick response. The value should be unique across the knowledge base.