Creates a new Call Analytics category.
See https://www.paws-r-sdk.com/docs/transcribeservice_create_call_analytics_category/ for full documentation.
transcribeservice_create_call_analytics_category(
CategoryName,
Rules,
InputType = NULL
)[required] A unique name, chosen by you, for your Call Analytics category. It's
helpful to use a detailed naming system that will make sense to you in
the future. For example, it's better to use
sentiment-positive-last30seconds for a category over a generic name
like test-category.
Category names are case sensitive.
[required] Rules define a Call Analytics category. When creating a new category, you must create between 1 and 20 rules for that category. For each rule, you specify a filter you want applied to the attributes of a call. For example, you can choose a sentiment filter that detects if a customer's sentiment was positive during the last 30 seconds of the call.
Choose whether you want to create a real-time or a post-call category for your Call Analytics transcription.
Specifying POST_CALL assigns your category to post-call
transcriptions; categories with this input type cannot be applied to
streaming (real-time) transcriptions.
Specifying REAL_TIME assigns your category to streaming
transcriptions; categories with this input type cannot be applied to
post-call transcriptions.
If you do not include InputType, your category is created as a
post-call category by default.