Returns a list of CreateCaseOption types along with the corresponding supported hours and language availability. You can specify the language
categoryCode
, issueType
and serviceCode
used to retrieve the CreateCaseOptions.
See https://www.paws-r-sdk.com/docs/support_describe_create_case_options/ for full documentation.
support_describe_create_case_options(
issueType,
serviceCode,
language,
categoryCode
)
[required] The type of issue for the case. You can specify customer-service
or
technical
. If you don't specify a value, the default is technical
.
[required] The code for the Amazon Web Services service. You can use the
describe_services
operation to get the
possible serviceCode
values.
[required] The language in which Amazon Web Services Support handles the case.
Amazon Web Services Support currently supports Chinese (“zh”), English
("en"), Japanese ("ja") and Korean (“ko”). You must specify the ISO
639-1 code for the language
parameter if you want support in that
language.
[required] The category of problem for the support case. You also use the
describe_services
operation to get the
category code for a service. Each Amazon Web Services service defines
its own set of category codes.