semPLS (version 1.0-6)

mobi: Measurement Instrument for the Mobile Phone Industry

Description

The data set is used as measurement instrument for the european customer satisfaction index (ECSI) adapted to the mobile phone market, see Tenenhaus et al. (2005).

Usage

data(mobi)
data(ECSImobi)
data(ECSImm)
data(ECSIsm)

Details

The data frame mobi contains the observed data for the model specified by ECSImobi. The from-to-matrizes ECSImm and code{ECSIsm} represent directed edges connecting the variables in outer/measurement and inner/structural model. They are needed for model specification by mean of the plsm method.

References

Tenenhaus, M., V. E. Vinzi, Y.-M. Chatelin, and C. Lauro (2005) PLS path modeling. Computational Statistics & Data Analysis 48, 159-205.

See Also

ECSImobi, ECSIsm, ECSImm

Examples

data(mobi)
data(ECSImobi)
ecsi <- sempls(model=ECSImobi, data=mobi, E="C")
ecsi